Basics of ethics and professional image

Who are the intended participants?

• Managers who want to successfully lead, motivate and develop others.
• Individuals who want to develop themselves both on a professional and personal level.
• Everyone who wants to be successful in their work or during business negotiations.

Programme

• 1st part:
  • Introduction to social skills.
  • Explanation of basic terms relating to social relations:
    • Cocktails, banquets, receptions, etc.
    • Abbreviations, slogans, terms
  • Social preferences
  • Introductions
  • Addressing people and using titles
  • Using first names
  • Basics of non-verbal communication ethics: shaking hands, how to position yourself, maintaining spatial distance, etc.
  • Training of selected most frequent situations
• 2nd part:
  • The importance of image – psychological aspects of clothes, first impression.
  • Dress codes, explanation of basic terms
    • Business, business casual, black tie, etc.
  • Personal marketing or clothes as a communication tool – how to dress for various opportunities and clients
  • Company and its corporate culture – how to dress with regard to one’s own and the client’s corporate cultur
  • Specific features and exceptions in dress code in relation to the particular job position, social situation

Benefits

• During the course, you will:
• Improve your ability to tackle complicated work and social situations.
• Learn to use various social events to build outstanding relationships with your business partners.
• Learn how to solve ambiguous social situations.
• Improve your ability to behave naturally and professionally in any situation.
• Learn dining etiquette rules.