As we manage the expectations and experience of our customers, today, great emphasis has been put on the positive experience of our employees. Only in this manner can we provide the best services and create competitive products.
No dates available. If you are interested in attending the training, please fill the form.
This interactive training will show you methods for how to transform employee experience using a from-the-outside-in perspective, i.e. as you would like the market and your customers to see you, focusing on what your employees need to deliver such an experience.
Who are the intended participants?
Module 1: Employee experience measurement
Module 2: Employee experience transformation
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KPMG International Cooperative ("KPMG International") is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-a-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm