Feedback as a two-way process

Who are the intended participants?

• Managers who want to successfully lead, motivate and develop others.
• Individuals who want to develop themselves both professionally and personally.
• Anyone who wants to be successful in their work or during business negotiations.

Programme

• Definition of feedback, etiquette in giving and receiving feedback.
• Preparation for a development meeting – how to prepare yourself, what is the content of the meeting and what should be the result?
• Practical exercises.

Benefits

You will be able to:     

• Effectively receive negative feedback.
• Respond properly if feedback received is not clear.
• Deal with various situations through specific case studies.